FAQS
Basics
Where is your store located?
Lubbock, Texas! Home of the Texas Tech Red Raiders & the LCU Chaps!
STOCK Style Shop
4414 82nd #117
Lubbock, Texas
79424
Phone: 806.368.5098
Email: shop@stockstyleshop.com
Shop online: www.stockstyleshop.com
What are your hours of operation?
When Stockstyleshop.com is up and fully running...24/7!!! Until then, our store is open Monday through Friday, 10:00a.m. – 6:00p.m. and Saturday, 10:00a. - 5:00p.m. CST. We are also closed on all major holidays and occasionally other days throughout the year that we will post.
How can I contact you?
The most efficient way to contact us is to email shop@stockstyleshop.com or call 806.368.5098. We receive numerous calls a day so if we do not answer please leave a message and we will get back to you, as soon as possible.
Can I get on your email list?
Please do!! You’ll be excited to see what beautiful items arrive weekly to your mailbox! Just scroll down to the bottom of the website – down there on the right.
Are all of the items on your website in-store also?
No, some of our items are “Online Exclusive.” This is noted in the description of each item online.
Sign Up & Your Account
Do I need to create a login to shop?
We recommend creating an account. It will speed up the process for future orders and allow you to keep up with your order status. We truly love our customers! Creating a login at stockstyleshop.com is one of the most efficient ways for us to take care of you! By creating an account you'll have access to your past orders, store credit codes, and not to mention a much faster check out process! You'll also receive perks via email! By accepting our marketing, you'll receive exclusive promotional discounts, and be the first to know about major sales, anticipated restocks, and the latest trends! - Exclusive to account holders!
What if I forget my password?
No problem, you can retrieve your password by selecting the “Lost Password” link on the login page. If you still need a little help, remember you can always shoot us an email at info@stockstyleshop.com for extra help!
Is your website secure?
Yes, our site is secure. On any page where we ask you to enter personal information, we use secure socket layer (ssl) to encrypt the communication. We use “cookies” to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.
Orders
Should I receive an email and tracking number after placing an order?
Yes, you will receive 2 separate emails. The first email confirms your order was received and is processing. Once your order has been completed, you will receive a second email with a tracking number, or local pick up confirmation. If you do not receive either of these emails, please add info@stockstyleshop.com to your email address book.
Miscellaneous
Are you hiring?
What’s better than being a Stock Stylist? We truly love our jobs! Send your resume over to shop@stockstyleshop.com and be sure to include Resume in the subject line. If we’re not currently hiring, we’ll let you know.
What if the item I'm interested in is sold out?
Call or email us and we will see if we can find it for you.
Do we have any tips for shopping our site?
Yes, we highly recommend signing up for wait lists! We also suggest following us on all forms of social media and joining our mailing list. We’re known for our random “happy hours,” flash sales, and free shipping codes only advertised on our social media outlets! Be sure to follow us on Facebook & Instagram!